Best Practices & Tips

Proven methods and practical tips for effectively using Odeus in your team.

Choosing the right knowledge management depends on your use case, data volume, and requirements for timeliness and control. Here's an overview of when each solution works best:

Upload Files from Computer

For quick, one-time queries or when you want to analyze specific files directly in chat, we recommend uploading directly from your computer.

Use Files from Connectors

If you want to access existing files from SharePoint, OneDrive, or Google Drive without manually uploading them, use the relevant connector to browse and read them live.

Pros	Direct, real-time access to cloud files
Cons	Files are queried on demand, not indexed for team-wide semantic search

Folders

Knowledge Folders are now called Folders. Find them in the Library → Folders.

Suitable for central, team-wide knowledge bases used by multiple users or agents. Ideal when you want to build a structured collection and assign specific access rights.

Pros	Central management, granular permissions, easy UI management, can be shared with multiple agents
Cons	Manual uploads unless the folder is synced from Google Drive

Sync a Google Drive Folder

When you want to ensure your agent always accesses the latest version of documents. Ideal for dynamic knowledge bases that change regularly (e.g., product documentation, policies, FAQs).

Pros	Automatic, ongoing synchronization with Google Drive
Cons	Google Drive only — SharePoint/OneDrive are browse-only