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    Odeus Docs

    Shared Teams Channel

    Set up a shared Microsoft Teams channel with Odeus for direct communication, fast support, and product updates.

    Shared Teams Channel

    Set up a shared Microsoft Teams channel with Odeus for direct communication, fast support, and product updates.

    Shared Teams channels give your team direct access to Odeus for questions, feedback, and use case discussions. We also use these channels to share product updates and announcements.

    Shared channels are available for enterprise customers. Contact your Odeus account manager to get started.

    We use B2B direct connect as it's the most user-friendly and secure method, utilizing Microsoft Entra and exchanging tenant IDs.

    Step 1: Enable Required Permissions in Teams

    1. Navigate to the Microsoft Teams Admin Center.

    2. Click Global (Org-wide default)

      Click Global (Org-wide default)
    3. Ensure that Join external shared channels is activated. If you changed your settings, click Apply

      Join external shared channels is activated, save by clicking Apply

      Please verify that the odeus.ai organization is not blocked. If you use a whitelist, odeus.ai should be on the whitelist. If you use a blacklist, it should not be on the blacklist.

    Step 2: Configure B2B Direct Connect in Microsoft Entra

    You need admin permissions in Microsoft Entra (formerly Azure AD) to complete this setup.

    We follow the Microsoft B2B direct connect guide. You only need to add the Odeus organization and configure outbound settings—inbound settings are not needed since we'll invite you to the channel.

    Add Odeus as an organization

    1. Go to Users and then to External access

      Go to Users and External access
    2. Ensure that Teams and Skype for Business users in external organizations is either set to Allow all external domains or Allow only specific external domains

      Ensure that Teams and Skype for Business users in external organizations is either set to Allow all external domains or Allow only specific external domains
    3. If you only want to allow specific domains, click Create a list of external domains that are allowed. Only the specified external organizations are trusted. All other domains will be blocked.

    4. Click Add external domains

    5. Enter odeus.ai and click Add. Then click Done to close the sidebar.

      Enter Odeus.com click "add" and confirm with "done"
    6. Click Save

      Click save

    Configure outbound settings

    1. In a new tab, navigate to the Microsoft Entra Admin Center

    2. In the sidebar on the left, click External Identities

      Click on "External Identities"
    3. Select Cross-tenant synchronization

      "Select Cross-tenant synchronization"
    4. Switch to the Organizational settings tab. Then, click Add organization

      "Switch to the Organizational settings tab. Then, click Add organization"
    5. Click the Tenant ID or domain name field and enter odeus.ai

      "Click the Tenant ID or domain name field and enter odeus.ai"

    Note: If your setup requires an onmicrosoft.com address (e.g. for a Teams Allow-List or IAM process), use odeus365.onmicrosoft.com instead.

    1. Select Odeus GmbH and click Add

      Select and click on "add"
    2. Click Inherited from default in the Outbound access category for the Odeus organization

      Inherited from default
    3. Go to the B2B direct connect tab

      Go to B2B direct connect
    4. Click Customize settings

      Customize settings
    5. For users and groups, click Allow access for the access status

      For users and groups, click Allow access
    6. Go to the External applications tab and select Allow access for the access status

    7. Click Select external applications

      Select external applications
    8. Click Add Microsoft applications

      Click Add Microsoft applications
    9. Check the box for the Office 365 app registration

      Check the box for the Office 365 app registration
    10. Click Select

      Click "Select"
    11. Click Save

      Click Select"
    12. Confirm with Yes. You have now completed the B2B direct connect setup from your side.

      Confirm with Yes

    Step 3: Share Your Tenant ID

    Once you've completed the B2B direct connect setup:

    1. Find your tenant ID on the Microsoft Entra Admin Center homepage
    2. Share the tenant ID with your Odeus contact
    3. The Odeus team will send channel invitations to you and your users via email

    Check your spam folder if you don't receive the invitation email.