Skills and Integrations

Attach integrations to a Skill so their actions become available automatically whenever the Skill is active in a chat.

When you create or edit a Skill, you can attach one or more integrations to it. When the Skill is active and the AI reads its instructions, the attached integration's actions automatically become available for that conversation. Users do not have to add the integration manually each time.

How it works

Without an integration attached to a Skill, the Skill only provides instructions. The AI follows those instructions but cannot take actions in external tools.

With an integration attached:

1. The user starts a chat with the Skill active.
2. The AI reads the Skill's instructions and detects that the Skill has been activated.
3. The attached integration's actions become available in the conversation.
4. The AI can now call those actions, for example reading emails, searching a knowledge base, or creating a ticket.

Integration actions activate lazily. They become available after the AI reads the Skill's instructions during the conversation, not at the start of the chat.

User requirements

The user must have connected the integration to their account for it to work within a Skill. Attaching an integration to a Skill does not bypass the user's own integration setup.

To connect an integration, go to Integrations.

Attaching an integration to a Skill

When creating a Skill: The form includes an Integrations field. Select the integrations you want to attach.

When editing an existing Skill: Open the Skill's detail view and update the integrations field.

You can attach multiple integrations to a single Skill.

Examples

Gmail Skill. A Skill with instructions for drafting or triaging emails, with the Gmail integration attached. When the Skill is active, the AI can read your inbox, draft replies, and send emails without you connecting Gmail separately for each chat.

Confluence Skill. A Skill for searching and summarizing internal documentation, with the Confluence integration attached. When active, the AI can search your Confluence workspace and pull in relevant content automatically.

Jira Skill. A Skill for creating or updating tickets following your team's conventions, with the Jira integration attached. When active, the AI can create, comment on, or update issues directly from the chat.

Workspace-deployed Skills with integrations

Admins can create a Skill with an integration attached and deploy it as a workspace default. When the Skill is active for a user, the integration's actions are available automatically provided the user has connected that integration.

This means users get the integration's capabilities without needing to configure anything themselves beyond their initial integration connection.